OUR BRAND STORY
Support Starts With Understanding.
At Everlink Support, we believe meaningful support starts with understanding. Every person has their own goals, routines, relationships, culture and way of living. That’s why we listen first. We take the time to understand what matters to each participant and provide support that fits around their everyday life — not the other way around. From support at home to accessing the community, our focus is on building genuine relationships and helping people feel understood, respected and connected.
“Support that keeps you connected.”
MEET OUR SUPPORT WORKERS
People Who Make Support Personal.
Everlink Support workers are chosen for their experience, personality and genuine commitment to helping others. We understand that inviting someone into your home or your routine is a big decision, which is why we prioritise creating matches that feel natural and reliable.
When we match you with a worker, we consider much more than just availability. We look at your specific support needs, your preferred communication style and your daily goals to ensure you have a worker who understands what matters to you.
We also value cultural and language preferences alongside personality and interests. Our goal is to connect you with a support worker who listens, respects your choices and helps you live everyday life with greater confidence.
N
Natalie
Lead Support Worker
Mental Health & Community Access
Natalie brings over 6 years of experience in supporting individuals with psychosocial disabilities. She is passionate about helping people build confidence in public spaces and developing practical daily routines.
- Managing anxiety in social settings
- Personal goal planning
- Public transport navigation
- Safe community engagement
Patient
Empathetic
Reliable
J
Jing
Support Worker
Multilingual & In-Home Support
Jing specialises in helping families navigate support within a culturally sensitive framework. Fluent in Mandarin and English, she bridges communication gaps effectively.
- Mandarin & English communication
- Daily living skill building
- Family advocacy support
- Healthy meal preparation
Culturally Aware
Calm
Detailed
A
Angle
Support Worker
Active Community Inclusion
Angle is known for her high energy and creative approach to NDIS supports. She loves helping participants explore new hobbies and join local social groups.
- Social group integration
- Active recreation support
- Transport training
- Confidence building exercises
Energetic
Creative
Friendly
The Right Match Matters.
We consider your support needs, personality, daily routines, preferred communication style and personal interests alongside each worker’s experience, availability, language and cultural background. This helps us ensure that the person showing up each day is someone you can build a genuine relationship with.
WHO WE ARE
Support Built Around Real Life.
Everlink Support is a Brisbane-based NDIS community support service focused on helping participants live everyday life with greater independence, confidence and connection.
We provide NDIS support workers, community access, in-home support, cleaning and gardening services based around each participant’s individual needs and circumstances.
We believe support is about more than completing a list of tasks. It is about showing up, listening without judgement, communicating clearly and building relationships that participants and families can rely on.
Our approach is person-centred, trauma-informed and culturally responsive. We recognise that goals, routines, language, culture, family and lived experience can all shape what good support looks like for each person.
Your support should adapt to you — not the other way around.
Mission
To provide reliable, trauma-informed and culturally responsive support that helps people feel understood, respected and empowered in their everyday lives.
What Guides Us
Vision
To build a trusted community support organisation where participants and families know they will be listened to, respected and supported by people who genuinely care.
The Values Behind Our Support
Reliability
We do what we say we’ll do and provide consistent, dependable support.
Respect
We respect your choices, privacy, culture and individual journey.
Flexibility
We adapt support around your routines, goals and everyday life.
Responsiveness
We listen carefully and respond to changing needs and circumstances.
Connection
We build genuine relationships and help people stay connected with their community.
Cultural Responsiveness
We recognise and respect language, heritage, family values and cultural preferences.
Support in Your Language. Support That Understands Your Culture.
Clear communication can make a meaningful difference to the support experience. Everlink Support understands that language, culture, family expectations and personal background can influence how people communicate and how they prefer to receive support. Our culturally responsive approach helps participants and families feel comfortable, understood and respected. Where available, we can match participants with support workers based on language and cultural preferences.
English | 中文普通话 | Cantonese
Getting Support Should Be Simple
01
REFER
Send us a referral through our simple referral pathway.
02
UNDERSTAND
We take time to understand your goals, routines, preferences, language and support needs.
03
MATCH
Where possible, we match you with a support worker based on personality, experience, availability, language and cultural preferences.
04
SUPPORT & CONNECT
We provide reliable ongoing support and communicate regularly so your support can adapt as your needs change.
Why Families Choose Everlink Support
Reliable Support Workers
Person-Centred Support
Community-Focused
Culturally Responsive
Flexible Support
Clear Communication